Support & training
Software is the easy half.
Getting a facility onto a new system is the hard half, so installation and training are included rather than sold as an extra.
What is included
Onboarding for new customers.
Guided setup and data import
We set the system up with you, and import your existing data where that applies.
Free installation
Including the on-site server for an offline LAN deployment.
Free training for every role
Reception, clinicians, laboratory, pharmacy, billing, administration — not just whoever will be the administrator.
30-day free trial
NizoMed EHR customers get 30 days free with no credit card required.
Reaching us
Four ways, all of them a person.
Support Centre
Inside NizoMed EHR — register an issue and follow it up until it is closed.
nizoChats
Also inside NizoMed EHR — a direct conversation with the NizoMed EHR team.
What we will not promise
We confirm that the team has your request. We do not quote you a response time we might not meet — and if something is a bug or an outage, it goes to a person immediately rather than into an assistant's answer.
Next step
Already a customer with a problem?
Use the Support Centre inside your product for anything that needs tracking, or reach us directly on the numbers above.